Members are the people who can see and act in your workspace. Each member has access to issues, agents, and tools, plus a set of preferences that determine how Clarion reaches them.
What a member has
- Profile: Linked to a Cantina identity (email, name). Your account email is read-only in Clarion and shows its verification status.
- Communication channels: Link Slack and Teams identities or verify a phone number. Clarion reads your account email from Cantina; it cannot be replaced with an alternate address.
- Preferred channel: Where Clarion sends notifications addressed to you personally. Selecting Email uses your verified account address.
- Email notification settings: Toggle assignment emails for incidents and tasks separately from the preferred channel.
What you can do
- Invite new members by email.
- Update a member’s communication channels and preferred channel.
- Remove members who no longer need access.
A member’s preferred channel determines where notifications addressed to them personally are sent. Make sure each member has at least one verified channel.