Members are the people who can see and act in your workspace. Each member has access to alerts, incidents, agents, and tools, plus a set of preferences that determine how Clarion reaches them.
What a member has
- Profile: Linked to a Cantina identity (email, name).
- Communication channels: Slack, Teams, Discord, Telegram, SMS, phone, email. Each member adds the channels Clarion should use to reach them.
- Preferred channel: The default channel for alerts, approvals, and clarification requests.
- Email notification settings: Toggle email alerts for incident and task assignments separately from the preferred channel.
What you can do
- Invite new members by email.
- Update a member’s communication channels and preferred channel.
- Remove members who no longer need access.
A member’s preferred channel determines where agent approval and clarification requests are sent. Make sure each member has at least one verified channel before assigning them to active agents.