Datadog

This guide walks you through connecting Datadog to Clarion. Once connected, AI agents can pull observability context from Datadog while they triage — searching logs, APM spans, events, and the service catalog — and manage Datadog cases to track their findings alongside your team.

​

What you’ll configure

​

Prerequisites

• A Datadog account on a supported site
• Permission to create API keys and Application keys (Organization Settings)
• Datadog’s MCP server (Bits AI) available for your organization — see Datadog’s setup docs
• A Clarion workspace with the Datadog integration page open

---

​

Step 1 — Choose your Datadog site

Clarion supports the regions where Datadog publishes its MCP server: Check the URL you use to reach Datadog to confirm your site. US1-FED and US2-FED (GovCloud) are not supported.

---

​

Step 2 — Create an API key

1. In Datadog, go to Organization Settings → API Keys.
2. Click New Key, give it a name (e.g. Clarion), and create it.
3. Copy the key value.

---

​

Step 3 — Create an Application key

The Application key’s scopes decide which tools agents can use. Create it with the full set below so every Datadog tool works; grant a subset if you only want certain capabilities.

1. In Datadog, go to Organization Settings → Application Keys.
2. Click New Key, name it (e.g. Clarion), and add these scopes:

3. Copy the key value.

---

​

Step 4 — Connect Datadog in Clarion

1. In Clarion, open Integrations and find Datadog.
2. Select your Datadog site from Step 1.
3. Paste your API Key (Step 2) and Application Key (Step 3).
4. Click Save.

To rotate keys later, return to this page and enter new values. To remove the integration entirely, see Disconnect.

---

​

What agents can do

Once connected, agents on this workspace can use the Datadog tools below. Add the ones you want to a skill the agent runs (for example, an enrichment skill that gathers observability context, or a triage skill that opens a case for confirmed issues).

​

Observability (read-only)

​

Case Management

---

​

Disconnect

To remove the integration:

1. In Clarion, open Integrations → Datadog.
2. Click Disconnect.

This deletes the stored API and Application keys. Agents on this workspace will no longer see the Datadog tools, and any saved skills that reference them will surface the integration as missing until you reconnect.

---

​

Troubleshooting

​

A Datadog tool returns a permissions error

The Application key is missing the scope that tool needs. Re-create the key in Organization Settings → Application Keys with the full scope set from Step 3, then re-save it in Clarion.

​

Case tools don’t work

The case tools need cases_read and cases_write (and user_access_read for assignee lookup). Confirm those scopes are on the Application key, and that the case tools are added to the skill the agent is running.

​

”Unknown Datadog site” or no data returned

The selected site doesn’t match your organization’s region. Check the URL you use to reach Datadog and pick the matching site in Step 1. US1-FED and US2-FED are not supported.

​

Tools don’t appear at all

Confirm Datadog’s MCP server (Bits AI) is available for your organization — see Datadog’s setup docs — and that the integration shows as connected in Clarion.